Non-urgent advice: How to Make an Appointment
Appointments may be booked in several ways:
Online
Patients can book appointments up to 2 weeks in advance using online services.
By Phone
Patients can book an appointment by calling reception on 020 7795 8470.
In Person
Patients can visit the surgery and book an appointment with the receptionist.
Non-urgent advice: How to Cancel an Appointment
Even cancelling your appointment with 10 minutes’ notice will enable us to see other patients in need.
We have a large number of people who do not attend their appointments every single week leading to wasted doctor and nurse time, leading to delays in you being able to get an appointment.
To cancel your appointment you can:
* text us on 07385543698
* use our online system,
* call us on 020 7795 8470
* or come in and speak to Reception.
On average there are 80 missed appointments per month. Please let us know well in advance if you cannot make your appointment so that it may be allocated to another patient.
Evening & Weekend Availability
West London Enhanced Access Hubs
This surgery is part of the West London GP Federation, a group of practices in the local area that work together to provide evening and weekend appointments.
You must be registered with a member practice, such as this one to access these services.
Evening & Weekend Availability
The practice is part of the West London GP Federation meaning our patients have access to GP led services (this will not be your usual GP) via the Extended Hours Hubs for acute problems only.
This excludes:
- Long-term, ongoing conditions, for example diabetes, asthma, etc.
- Referrals to hospitals and other services
- Investigations including blood test, x-rays, scans
- Repeat prescriptions
Appointments are available Monday – Friday from 6:00 pm – 9:00 pm and during weekends. To access appointments from this service, call your normal surgery and request an Extended Hours appointment.
The Federation operates extended hours services from three hubs located:
- St Charles Centre for Health and Wellbeing, Exmoor St, London W10 6DZ
- Violet Melchett Health Centre, 30 Flood Walk, Chelsea, London SW3 5RR
- Earls Court Health and Wellbeing Centre, 2B Hogarth Road, London, Greater London, SW5 0PT
Home visits
If for strictly medical reasons you are unable to attend the surgery please call before 10.00am if possible. The doctor will call you back to discuss your request.